Data Protection

Sep 01, 2023

JETRO Geneva, based in Rue de Lausanne 80, 1202 Geneva, is the establishment of Japan External Trade Organization, based in Japan. This information notice form is issued to you on behalf of the JETRO entities and establishments that need to notify you to control and process your personal data in the way described below [1].


The way in which we process your personal data is very important to us. We process your personal data in the following manner.


1. Our processing of your personal data

We process your personal data for the following purposes:

- "Contact Us" and "Inquiry Form"

- "Email Newsletter"

- Application for seminars and exhibitions

- Application for JETRO's various services

- Online book sales


Examples of personal information JETRO will collect:

- Name

- Your company name, your job title

- Zip code, address, phone number, fax number

- Email address

- Other personal information as needed according to specific services


Personal data will be processed lawfully in accordance with the principles enacted by Article 6 of the revised Data Protection Act (FADP), in force since 1 September 2023. Where we are obliged by our employment contract to perform these processes, we do so in accordance with it (Article 6(1)(b) GDPR). When we provide our services that you have requested and you expect from us, we process your data for your interest as well as for our own interest (Article 6(1)(f) GDPR). Furthermore, in case certain data is necessary for providing the services and you chose not to submit it, we may not be able to begin or continue to provide such services to you.


2. How long do we keep your personal data

We will only retain your information as long as there is a statutory or legal requirement to do so or in order that we are able to meet the abovementioned purposes. This will usually require us to retain your information for a set period of time after any relationship has ended for accounts and records purposes.


3. Transfers of data to other companies and countries

We will store your personal data on our systems located in Switzerland.


 4. Your rights and requests

You have the following rights:

- Access to personal data: You have the right to be provided full information about your personal data that we hold.

- Data correction: You have the right to require that we correct any incorrect information that we hold about you.

- Data deletion: You may also have the right to ask us to delete your personal data, when certain conditions apply.

- Restriction on processing of personal data: You may have the right to ask us to restrict the processing of your personal data, when certain conditions apply.

- Object to processing of personal data: You may have the right to object to our processing of your personal data, when certain conditions apply.

- Portability of personal data: You may have the right to receive your personal data in a structured and commonly used format, when certain conditions apply.

- You also have the right to obtain from us a copy of any Standard Contract Clauses that we use if we transfer your data outside the EEA.


To exercise your rights, or if you require further information about how we use your personal data, then contact: (JETRO Geneva)

Data Protection Officer:


In case you are not satisfied with how we have handled your personal data request or how we obtain/use your data, then you may wish to lodge a complaint by contacting a data protection supervisory authority; for example, the Federal Data Protection and Information Commissioner in Switzerland or the authority of your place of residence within the EEA.


 [1]  To see the contact details of the entities and establishments that form part of JETRO, visit the JETRO website