Japanese Government Procurement
Japan Health Insurance Association - Notice of Procurement (Goods & Services)Outsourcing of chatbot configuration, operation and maintenance
This procurement is covered by the WTO Agreement on Government Procurement, Japan-EU Economic Partnership Agreement or Japan-UK Comprehensive Economic Partnership Agreement.
| Publishing date | Nov 25, 2025 |
|---|---|
| Type of notice | Notice of Procurement (Goods & Services) |
| Procurement entity | Japan Health Insurance Association - Tokyo |
| Classification |
0027 Computer Services
0071 Computer & Related Services |
| Summay of notice | ⑴ Official in charge of disbursement of the procuring entity : Hiroyasu Kitagawa, the Chief Director, Japan Health Insurance Association ⑵ Classification of the products to be procured : 71, 27 ⑶ Nature and quantity of the products to be required : Outsourcing of chatbot configuration, operation and maintenance ⑷ Commission period : as in the specifications ⑸ Delivery place : as in the specifications ⑹ Qualifications for participating in the tendering procedures : Suppliers eligible for participating in the proposed tender are those who shall : ① not come under the Article 30 of the Japan Health Insurance Association Order concerning the accounts regulations ② not come under the Article 31 of the Japan Health Insurance Association Order concerning the accounts regulations ③ Possess the Grade A in "Service" in terms of the qualification for participating in tenders by the Ministry of Health, Labour and Welfare (Single qualification for every ministry and agency) in fiscal year 2025, 2026, and 2027 ④ prove to have actually engaged in adequete amount of similar matters properly ⑤ prove to have the ability to provide sufficient service with certainty ⑥ prove to have no false statement in tendering application forms or attached documents ⑦ prove neither the business condition nor credibility is deteriorating ⑧ Being the person who does not take compensation for damages request from Japan Health Insurance Association ⑨ Do not come out of Japan Health Insurance Association during a period taking a nomination stop about duties ⑩ Enterprise have qualification of ISO/IEC27017, ISMS Cloud Security or qualification to follow ⑪ Enterprise have qualification of ISO9001 or qualification to follow ⑫ Other things depend on the Bid Instructions ⑺ Time-limit for Tender : 12 : 00, 16 January, 2026 ⑻ Contact point for the notice : Hitomi Sugiyama, accounting division, general affairs department, Japan Health Insurance Association, YOTSUYA TOWER 6F 1-6-1, Yotsuya, Shinjuku-ku, Tokyo, 160-8507 Japan, TEL 03-6680-8199 |
