Protection of Personal Information (Privacy Policy)

JETRO recognizes that protection of its users' privacy is a matter of critical importance to fulfill its mission. JETRO has adopted the following Personal Information Protection Policy for this purpose and is committed to treating its users' personal information in a careful and secure manner so that it will be appropriately protected.

For purposes of this policy, "personal information" means any information that may identify a specific individual.

  1. Basic Policy
    In order to provide its users with a sense of security and confidence when using JETRO's services, JETRO has established its policies regarding the protection of personal information and has committed itself to ensuring appropriate use and treatment of users' personal information.
  2. Compliance with Applicable Laws and Regulations
    It is JETRO's policy to strictly comply with the Law for the Protection of Personal Information Retained by Independent Administrative Institutions and any other applicable laws and regulations, in order to appropriately use and handle personal information of its users.
  3. Treatment of Personal Information
    1. Collection of Personal Information
      When collecting personal information from users, JETRO will specify the purpose for which users' personal information is collected and will endeavor to obtain such personal information only to the extent necessary for the purpose for which the information is collected, and use an appropriate means that complies with applicable law.
    2. Use of Personal Information
      Except in the case we are required to do so by law, JETRO will not use users’ personal information outside the scope of the purposes stipulated below:
      1. Implementation and management of JETRO’s services, events and seminars for users who applied for these services, events and seminars and provided their personal information to JETRO
      2. To conduct questionnaires concerning services, events, seminars, etc. in which customers participate, and to grasp the outcomes of such services, events, seminars, etc. and share them with the co-organizers
      3. Sending leaflets on JETRO’s services, events and seminars on countries, categories and businesses to users who expressed an interest in these countries, categories and businesses and provided their personal information to JETRO
      4. Achievement of other purposes clearly indicated to users at the time JETRO requests the information
      Please note that multiple departments and domestic and overseas offices of JETRO may use the information provided within the scope of the purposes described above.
    3. Offer of Personal Information
      Except to the extent required by applicable law or unless JETRO has obtained relevant user's consent, JETRO will not offer users' personal information to third parties for any purpose other than the purpose of use above-mentioned.
    4. Contractor's Use of Personal Information
      JETRO may have third party contractors perform JETRO's services on its behalf. In such instances, JETRO may share users' personal information only with those contractors who have demonstrated the ability to control and protect such information and have agreed to strictly comply with JETRO's requirements for the protection of personal information.
  4. Appropriate Control of Personal Information
    In order to treat personal information in a secure and proper manner, JETRO will endeavor to take appropriate measures to prevent unauthorized access to, loss or diminution of, or damage to, personal information.
  5. Continuous Improvement
    JETRO will continue to examine its personal information policy as needed and will endeavor to improve it as appropriate.

Last updated: April 1,2020
First published: April 1, 2005.

Kazuya Nakajo
Director for Personal Information Protection, JETRO