Protection of Personal Information (Privacy Policy)

The Japan External Trade Organization, or JETRO, is committed to respecting personal information and protecting the privacy of all individuals who use the official website of JETRO ("JETRO Website").

The section below outlines how JETRO collects and handles personal information you provide via the JETRO Website. Please note that by accessing and using the JETRO Website, it shall be construed that you have agreed to the terms of this Privacy Policy.

  1. In general, JETRO will not collect personal information, by which a customer is identifiable, such as names or addresses, when you visit the JETRO Website. Some services offered through the JETRO Website, however, require you to register personal information to receive or use such services. In such cases, prior to asking you to submit your personal information, JETRO will clearly specify the purposes of use of such information and will use the collected data only within the scope of such purposes. JETRO will not use your personal information without your consent for other purposes.
  2. If you would like to discontinue using any or all of JETRO's services you registered, or make changes to your registered information, you can do so at any time by following the applicable procedures.
  3. JETRO will not disclose personal information you provide JETRO via the JETRO Website to any third party, except under the following circumstances:
    • JETRO has your consent.
    • JETRO is required by law to disclose such information.
    • JETRO shares your personal information with an agent which will work on our behalf and disclose such information to the agent to the extent necessary to have the agent complete such work. In such cases, it is JETRO's policy to protect your personal information by concluding an agreement that obliges such agent to implement appropriate confidentiality and security measures.
    • personal data is processed and reduced to individually unidentifiable statistical data, such as the number of customers by region, industry, or age group.
  4. Some of JETRO's services available via the JETRO Website collect information about your computer, by using "cookies". Although JETRO may identify your computer through "cookies", JETRO cannot identify you individually unless you provide JETRO with your personal information via the JETRO Website. Also, no personal information stored in cookies during your visit to the JETRO Website will be sent to other websites. You can configure your browser to remove or reject cookies; however, depending on the particular cookie you reject, you may not be able to fully utilize JETRO's services.
  5. JETRO has appropriate measures in place against unauthorized accesses to the JETRO Website using firewalls and virus detection systems. JETRO also implements appropriate processes for secure data transmission using data encryption. Through these measures and processes, JETRO seeks to protect your personal information against unauthorized accesses, leakage or alteration. Under the Internet environment, however, no data protection method or combination of methods can be guaranteed to be fail-safe. Please note that it is your sole responsibility and decision to provide us with your personal information, as JETRO does not guarantee that JETRO measures and processes taken to protect such information while you communicate with JETRO via the JETRO Website are invulnerable.
  6. JETRO is not responsible for any unauthorized use of your ID and password. Management of your ID and password is your sole responsibility. Please note that, if you have registered false information or information belonging to a person other than yourself, or you misused the JETRO Website, JETRO may suspend the use of your ID and password.
  7. JETRO cannot control your personal information located in an outside website created by private companies, public/private organizations and individuals, which is not under the control of JETRO and to which JETRO Website links. When you link to an outside website, you are leaving the JETRO Website and are subject to the privacy and security policies of the owners of the outside website, which may collect your personal information. JETRO recommends that you take care of handling your personal information and review the privacy and security policy of such websites.
  8. Some pages in the JETRO Website may have another privacy policy prepared particularly for such pages and ask you to agree with the terms and conditions of such separate privacy policy prepared particularly for the pages. In the event of a conflict between the terms and conditions of this Privacy Policy and those for such pages, the terms and conditions particularly prepared for such pages supersedes this Privacy Policy.
  9. When Privacy Policy is revised or updated, JETRO will post such revised or updated Privacy Policy, including the effective date of the revision or update, on the JETRO website. It shall be construed that you accept and agree with the revised or updated Privacy Policy when you access and use the JETRO Website for the first time after the publication of such changes.

Last updated: November 1, 2005
First published: May 14, 2001